FAQ

Frequently asked questions before checkout

Get quick answers on compatibility, hotspot behavior, and top-up expectations.

Will Nomad eSIM work on my phone?
Most modern eSIM-capable iOS and Android devices are supported. We include compatibility checks before checkout and setup.
Can I use hotspot on launch packs?
Yes, hotspot is available on launch packs unless a destination-specific policy says otherwise in the pack details.
Do I need a new install when topping up?
In most cases no. Top-up eligible packs reuse the same eSIM profile and extend data/validity from your account.

Still need help?

Our support team can confirm compatibility and route you to the safest launch offer.